FATOL’s operation is guided by the constant search for improvement in terms of performance and client satisfaction via the implementation and development of an adequate, effective Quality Management System that involves all employees.

 

 

 

Quality Policy

 

FATOL sees Quality as a fundamental pillar of its operation. In this respect, the company has defined the Quality Policy below:

 

Make sure that all employees are informed and motivated as to the Quality Policy and that they participate in the implementation of such policy.

 

Value and promote continuous development of human resources by providing required information, awareness and training so that they execute their duties according to the responsibility, rigour and competence patterns that were established.

 

Meets the expectations and needs of clients, employees, and stakeholders.

 

Continuously assess and improve company processes and quality management system effectiveness.

 

Comply with statutory and regulatory requirements, client’s requirements, and other requirements the company may adhere to in order to guarantee the best conditions and company sustainability.